Our Privacy Policy

Privacy Policy

At Sundarban Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and booking our tour services.

Information We Collect

When you contact us or make a booking, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • National ID or Passport information 

  • Payment information

  • Travel preferences

  • Emergency contact information

We may also collect technical information such as:

  • IP Address

  • Browser Type

  • Device Information

  • Cookies

  • Website Usage Data

How We Use Your Information

Your information is used to:

  • Process tour bookings

  • Confirm reservations

  • Communicate important travel information

  • Provide customer support

  • Improve our website

  • Send promotional offers (with your permission)

  • Meet legal and government requirements

Payment Security

All online payments are processed through secure payment gateways. We do not store your debit or credit card information on our servers.

Cookies

Our website uses cookies to improve browsing experience, remember user preferences, analyze website traffic, and improve website performance.

You may disable cookies through your browser settings.

Sharing Information

We never sell your personal information.

Your information may only be shared with:

  • Bangladesh Forest Department (where required)

  • Hotels and Resorts

  • Tourist Vessels

  • Transportation Providers

  • Payment Gateway Providers

  • Government Authorities when legally required

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, misuse, or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our services are not specifically intended for children under 13 years of age. Parents or guardians are responsible for bookings made on behalf of minors.

Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact information available on our website.

By using our website, you agree to the terms of this Privacy Policy.

Privacy Policy

At Sundarban Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and booking our tour services.

Information We Collect

When you contact us or make a booking, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • National ID or Passport information 

  • Payment information

  • Travel preferences

  • Emergency contact information

We may also collect technical information such as:

  • IP Address

  • Browser Type

  • Device Information

  • Cookies

  • Website Usage Data

How We Use Your Information

Your information is used to:

  • Process tour bookings

  • Confirm reservations

  • Communicate important travel information

  • Provide customer support

  • Improve our website

  • Send promotional offers (with your permission)

  • Meet legal and government requirements

Payment Security

All online payments are processed through secure payment gateways. We do not store your debit or credit card information on our servers.

Cookies

Our website uses cookies to improve browsing experience, remember user preferences, analyze website traffic, and improve website performance.

You may disable cookies through your browser settings.

Sharing Information

We never sell your personal information.

Your information may only be shared with:

  • Bangladesh Forest Department (where required)

  • Hotels and Resorts

  • Tourist Vessels

  • Transportation Providers

  • Payment Gateway Providers

  • Government Authorities when legally required

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, misuse, or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our services are not specifically intended for children under 13 years of age. Parents or guardians are responsible for bookings made on behalf of minors.

Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact information available on our website.

By using our website, you agree to the terms of this Privacy Policy.